|
Knowledge Base > Site Marketing
[ALERTS] How do I setup Alerts?
To set up your alerts, you must first login to your account....
[ALERTS] How do I add an event to my Alerts calendar?
First, login to your account, and then click on the Alerts or...
[ALERTS] How do I change my contact information for Alerts?
To change your contact information within the Alerts system please use the...
[ALERTS] How do I view my Alert Event History?
First, login to your account, and then click on the Alerts or...
[ALERTS] What are Alerts?
With the Alerts feature, you keep track of your website 24/7. We...
[BANNER ADS] How do I order more banner impressions?
You can order additional banner impressions from within your account. Logon to...
[BANNER ADS] How do I view my Banner Calendar Report?
To view your Calendar Reporting, logon to your account and click on...
[BANNER ADS] What types of files can I upload for banners?
If you are going to upload your own banner, acceptable file types...
[BANNER ADS] When I log on to my account I cannot see the "Banners" or "Banner Ads" section.
Recently we have become aware of features in various firewall and computer...
[BANNER ADS] Do unused banner impressions roll over to the next subscription period?
You should not have any impressions left over at the end of...
[BANNER ADS] How do I change the category I put my banners in when I set up the "Banners" section of my account?
We ask you to choose a business category classification for future reference...
[BANNER ADS] How do I change the URL or website my banner links to?
Log on to your account and click on the Banner Ads section....
[BANNER ADS] How do I disable or delete one of my banners?
First, login to your account and click on the Banners or Banner...
[BANNER ADS] How do I edit my banners?
If you wish to edit your banner content you must create an...
[BANNER ADS] How do I set up my Banner Ads?
To set up your banners please do the following. - After logging...
[BANNER ADS] How do I upload my own Banner Ad?
To upload your own banner, please do the following:
- After logging in,...
[BANNER ADS] How do I view my Banner Hourly Report?
The Banner hourly report shows you how many Impressions and Clicks your...
[BANNER ADS] How do I view my Banner reports?
After logging in, please click on the Banners or Banner Ads tab,...
[BANNER ADS] How does the banner system distribute impressions?
One way in which our banner system works is by us setting...
[BANNER ADS] How long does it take to approve my banners?
Banner approvals will be done by our staff to check for family-safe...
[BANNER ADS] I have a website that caters to adult audiences, can I still use your banner program?
Our banner system has fairly stringent guidelines about the content of the...
[BANNER ADS] The text I put on my banner is not showing up - why?
When creating a Banner using our Banner Creator tool, in addition to...
[BANNER ADS] What are acceptable banner sizes?
If you are going to upload your own banner, the acceptable banner...
[BANNER ADS] What are the differences in banner rotation levels?
Heavy displays twice as often as Medium, and Medium displays twice as...
[BANNER ADS] What are your banner guidelines?
We reserves the right to reject any advertisements from entities for any
reason,...
[BANNER ADS] What is a Click?
In Web advertising, a click is an instance of a user pressing...
[BANNER ADS] What is a URL?
URL stands for Universal (or Uniform) Resource Locator - This is the...
[BANNER ADS] What is an Impression?
An Impression is an ad view, or a banner, being presented on...
[BANNER ADS] What is CTR or Click-Through Rate?
In banner advertising on a web site, the clickthrough rate is the...
[BANNER ADS] What is the "edit campaign end" feature?
Our banner system will, by default, distribute your banner impressions evenly across...
[BANNER ADS] What sites are my banners displayed on?
We regret that we do not have a specific way to provide...
[BANNER ADS] When do my banners start to receive impressions?
Once your banners have been approved (which is a process that checks...
[BANNER ADS] Why are my banners distributed unevenly?
A computer program distributes our banner impressions randomly, which is why they...
[BANNER ADS] Why do I have to classify my business category?
We ask you to choose a business category classification for future reference...
[BILLING / MY ACCOUNT] Can I use a debit card as payment?
As long as the debit card is one that has credit card...
[BILLING / MY ACCOUNT] What is your policy on credits or refunds?
If you have cancelled your account within 30 days of signing up,...
[BILLING / MY ACCOUNT] Do you accept PayPal for payment?
At this time, PayPal is only accepted as payment for annual subscription...
[BILLING / MY ACCOUNT] Do you issue pro-rated refunds?
Cancellations become effective on the next business date from when they are...
[BILLING / MY ACCOUNT] How do I change my billing information?
1. Log on to your account with your username and password. 2....
[BILLING / MY ACCOUNT] I cancelled my Homestead account, why am I still being charged for the SiteToolbox/Traffic Builder?
Please be advised that www.homestead.com and http://homestead.sitetoolbox.com are separate organizations and as...
[BILLING / MY ACCOUNT] If I order extra banner impressions or extra newsletters, are those fees refundable?
We offer a thirty-day money back guarantee for our subscriptions, however any...
[BILLING / MY ACCOUNT] What is a "signature code"?
The signature code is a number, usually 3 digits long, on the...
[BILLING / MY ACCOUNT] Why am I being charged for my Free SiteMeter site counter?
Please be advised that www.sitemeter.com and http://sitemeter.sitetoolbox.com are separate organizations. If you...
[BILLING / MY ACCOUNT] Why do I have to provide my credit card for the free trial?
You will not be charged for the Free Trial. The way the...
[CANCELLATIONS] How do I cancel my account?
Thank you for contacting us! We are sorry to hear you no...
[CANCELLATIONS] If I cancel, will my account be prorated for the remaining billing cycle?
We offer a 30-day money back guarantee, but we do not issue...
[GENERAL QUESTIONS] How do I update my address or other personal information?
After you log on, you are at the Overview page. Click on...
[GENERAL QUESTIONS] I have forgotten my password to login.
For security reasons, we do not store your password on file. If...
[GENERAL QUESTIONS] How can I upgrade before the end of my free two-week trial?
If you would like to upgrade now, before the end of the...
[GENERAL QUESTIONS] How do I change my email address?
After you log on, you are at the Overview page. Click on...
[GENERAL QUESTIONS] If I sign up for your service, do I have to change my hosting company?
When you sign up for our service you do not have to...
[GENERAL QUESTIONS] My site meter is not working/Why can I not see my site counter?
Please be advised that www.sitemeter.com and http://sitemeter.sitetoolbox.com are separate organizations. If you...
[GENERAL QUESTIONS] What is the phone number for technical support?
We regret that at this time we can only provide support through...
[GENERAL QUESTIONS] When does my account expire or renew?
After you log on, you are at the Overview page. This screen...
[GENERAL QUESTIONS] Where can I see an overview of my account information?
After you log on, you are at the Overview page. Here, you...
[GENERAL QUESTIONS] Why do I have to provide my credit card for the free trial?
You will not be charged for the Free Trial. The way the...
[NEWSLETTER / EMAIL LISTS] How do I get started with the Newsletter utility ?
First, log on to your account, and click on the "Newsletter" or...
[NEWSLETTER / EMAIL LISTS] How do I import subscribers to a list ?
To import from a list in CSV (comma separated value) or text...
[NEWSLETTER / EMAIL LISTS] How do customers unsubscribe from my newsletter?
There are two ways that customers can unsubscribe from your newsletter. First,...
[NEWSLETTER / EMAIL LISTS] How do I add, find, or make changes to subscribers to my email lists?
Each newsletter shown on the Newsletter Overview page corresponds to a list...
[NEWSLETTER / EMAIL LISTS] How do I create and send my newsletter?
First, log into your account and select the "Newsletter" or "Mail Center"...
[NEWSLETTER / EMAIL LISTS] How do I use the HTML editor feature ?
By using one of our templates, you can create a professional-looking email...
[NEWSLETTER / EMAIL LISTS] How does newsletter targeting work ?
After your list is created, you may further target your list based...
[NEWSLETTER / EMAIL LISTS] Was a draft of my newsletter saved after being mailed? Can I reuse it?
Yes, the system saved a copy of your newsletter after it was...
[NEWSLETTER / EMAIL LISTS] What are Newsletters/Email Lists?
The Newsletters/Email Lists area allows you to create your email newsletters and...
[NEWSLETTER / EMAIL LISTS] What is the Bounce Email field in Global Settings for?
As your list builds, people will no longer use the email addresses...
[NEWSLETTER / EMAIL LISTS] What is the newsletter sign-up form ? How can I make changes to it?
The signup questionnaire form is optional, but is part of the process...
[NEWSLETTER / EMAIL LISTS] Where can I see reporting for my newsletter/ email marketing campaign?
To see your newsletter reporting log into your account and select the...
[NEWSLETTER / EMAIL LISTS] Why did my newsletter send out in text instead of HTML?
It may be that the individual subscriber addresses were not set up...
[NEWSLETTER / EMAIL LISTS] Why is the HTML editor not showing up ?
The HTML editor feature in the HTML free-form newsletter template is currently...
[NEWSLETTER / EMAIL LISTS] How do I delete a custom question from my newsletter questionnaire?
To delete your custom question(s), please do the following:
1. Login to your...
[NEWSLETTER / EMAIL LISTS] Do unused newsletters roll over to the next subscription period?
Unused newsletters do roll over into the next subscription period. Your newsletter...
[NEWSLETTER / EMAIL LISTS] How do I purchase additional newsletters?
If you are over your monthly allowance of newsletter emails, and you...
[SEARCH ENGINE SUBMISSION] How do I edit my search engine submission details, including keywords?
When you first set up your search engine submission, the wizard will...
[SEARCH ENGINE SUBMISSION] How do I enter additional keywords in the Search Engine Submitter?
When entering additional keywords, you do not have to separate the keywords...
[SEARCH ENGINE SUBMISSION] How do I schedule or unschedule my search engine submission?
When you first set up your search engine submission, the system will...
[SEARCH ENGINE SUBMISSION] How do I use the Search Engine Optimization Tools ?
We offer a Search Engine Optimization Wizard for users who are new...
[SEARCH ENGINE SUBMISSION] How often should I submit to search engines?
Search engine submission should be done every 30 to 45 days, but...
[SEARCH ENGINE SUBMISSION] Is it possible to change a URL in the Submitter?
Unlike the other details of your site submission like keywords or description,...
[SEARCH ENGINE SUBMISSION] Is search engine submission available during the Free Trial?
The search engine submission utility we offer is actually not available during...
[SEARCH ENGINE SUBMISSION] What does Search Engine Submission do?
Over 85% of the traffic on most Web sites is directed from...
[SEARCH ENGINE SUBMISSION] What does the "Check Existence" search engine utility do?
Does your Web site "exist"? We check to see if your URL...
[SEARCH ENGINE SUBMISSION] What does the "Check Popularity" search engine utility do?
Link popularity is a good way to analyze your sites online presence,...
[SEARCH ENGINE SUBMISSION] What does the "Check Positions" search engine utility do?
The Check Positions utility allows you to scan popular search engines for...
[SEARCH ENGINE SUBMISSION] What is a search engine spider or crawler?
A "spider" is a program that visits Web sites and reads their...
[SEARCH ENGINE SUBMISSION] What is a URL?
URL stands for Universal (or Uniform) Resource Locator - This is the...
[SEARCH ENGINE SUBMISSION] What is the Description field in my submission for?
The Description field is used to describe the business or services as...
[SEARCH ENGINE SUBMISSION] What search engines do you submit my website to?
The best place to see a partial list of the search engines...
[SEARCH ENGINE SUBMISSION] What should I use for a title when setting up my submission?
The page title (or browser title) is the first item used in...
[SEARCH ENGINE SUBMISSION] Why didn't I receive more search engine submission confirmations?
Actually, few search engines provide any type of confirmation of submission. This...
[SEARCH ENGINE SUBMISSION] Why isn't my site listed on search engines yet?
Due to the fact that millions and millions of URLs are being...
[SEARCH ENGINE SUBMISSION] How do I set up my search engine submission?
After logging into your account, Click on the Search Engines section, and...
[SEARCH ENGINE SUBMISSION] How do I edit my URL in the submission tool?
Unlike the other details of your site submission like keywords or description,...
[SETUP WIZARD] How do I use the First time user Set up Wizard? Part 1
Step 1: Logging on to Your Account: After creating an account logon...
[SETUP WIZARD] How do I use the First Time user Set up Wizard? Part 2
Step 4: Banner Ads Click on Start Banner Wizard to begin creating...
[SETUP WIZARD] How do I use the First time user Set up Wizard? Part 3
Step 5: Search Engines You will now enter your URL into the...
[SETUP WIZARD] How do I use the First time user Set up Wizard? Part 4
Step 6: URL Monitoring Tool Use the following instruction to enter your...
[PREMIUM LISTING] How does payment work for the Premium Listing service?
After you determine how much you want to spend, the system will...
[PREMIUM LISTING] How much does the Premium Listing service cost?
Our Premium Listing service costs as much as you determine you are...
[PREMIUM LISTING] I am already submitting using an all-inclusive submission, why should I pay more?
Submissions made through open submission, or auto-submission, does not guarantee that the...
[PREMIUM LISTING] What are the benefits of using the Premium Listing service?
Submission is fast and easy, and your listing is guaranteed within 48...
[PREMIUM LISTING] What is a click?
A click is when someone clicks on your website result after doing...
[PREMIUM LISTING] What is pay-per-click?
Pay-per-click advertising is a type of search engine marketing that allows the...
[PREMIUM LISTING] What is Premium Listing?
Our new Premium Listing program will allow you to take search engine...
[PREMIUM LISTING] What is the difference between the regular submission tool and Premium Listing?
The basic submission service will automatically submit your URL every 30-45 days,...
[PREMIUM LISTING] What is the difference between the Traffic Optimizer (Full serve) and the Self serve listings?
The full-service Traffic Optimizer is the option you select if you want...
[TEXT ADS] How do I delete my text ad?
Click on Text Ads and then on Text Ads Manager . Select the...
[TEXT ADS] How do I disable my text ad
To disable your text ad click on the Text Ads tab and...
[TEXT ADS] How do I edit my campaign end date?
If you want your text ads to be delivered at a faster...
[TEXT ADS] How do I edit the click-to URL for my text ad?
If you want to edit the URL to which your text ad...
[TEXT ADS] How do I set up the Text Ads section of my account?
To set up your Text Ads click on the Text Ads tab...
[TEXT ADS] My text ad says No, waiting to be approved what does that mean?
Text ads are submitted from our customers and are sent to a...
[TEXT ADS] I have created Text Ads but they are not receiving impressions - why?
Please be advised that the text ad feature is not included in...
[TEXT ADS] Is the text ad feature included in my subscription price?
As you can see on our Subscription Options page, Text Ads are...
[WEBSITE TOOLS] How do I change the Meta tags on my website?
Due to the specific nature of the different types of web builder...
[WEBSITE TOOLS] What do "Outside Tags" in the Keyword Analysis result mean?
The Outside Tags indicate how many times a particular word appears on...
[WEBSITE TOOLS] What is the Traceroute utility? How do I use Traceroute?
When a Web page is slow to load, the delay could occur...
[WEBSITE TOOLS] How do I change the URL that the Site Monitor checks?
1. You must first logon to your account. 2. Then, click on...
[WEBSITE TOOLS] How do I disable my Site Monitor?
To disable your Site Monitor, first logon to your account. Then, click...
[WEBSITE TOOLS] How do I set up my Site Monitor?
The Site Monitor utility checks to see if your websites are accessible....
[WEBSITE TOOLS] How do I use the GIF packer?
If your Web pages don't load in eight seconds or less you...
[WEBSITE TOOLS] How do I use the Link Checker?
When you are logged into your account, click the "Website" or "Website...
[WEBSITE TOOLS] What are the Keyword features? How do I use them?
The Keyword Analysis utility allows you to compare your keyword set with...
[WEBSITE TOOLS] What does the Link Checker do?
Dead links drive customers away...our Link Checker Utility helps find them. Make...
[WEBSITE TOOLS] What is a Meta Tag?
A Meta tag is an information statement in HTML code that describes...
[WEBSITE TOOLS] What is the Ping utility? How do I use Ping?
Our Ping Utility checks to see if your site is "available" on...
[WEBSITE TOOLS] Where do I place the Meta tags?
The Meta tags should be inserted between the and tags...
|
